I like the personal contact to answer questions and it gives me confidence to stay in contact when matters arise that might be relevant to my insurance. This benefits both parties.
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External link • naturesave.co.uk
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Read full review summary ↓I like the personal contact to answer questions and it gives me confidence to stay in contact when matters arise that might be relevant to my insurance. This benefits both parties.
Smooth, efficient, warm and wise service. We've been using Naturesave for several years now and very happy.
Everyone at Naturesave is very helpful and friendly on the telephone. And all information and emails are easy to understand. Naturesave is great for people like me, who don't like the Internet !
Always professional, helpful and offer good options.
It was good to be able to talk to a helpful human being on the telephone.
Service was speedy and helpful setting up (car insurance), and the cost was only slightly above what I paid a different provider a year ago - though I’d assumed I might have to pay a lot more for a more ethical provider. Can’t make any other comments as this is a new insurance!
This is our second year with Naturesave. Our renewal notification came in plenty of time, the premium hadn't increased too much, and when I needed to check one detail, it was responded to quickly. I even got a good number of reminders when I forgot to pay...Thank you!
Always helpful and quick in providing quotes and responses, personal service from named individuals is much appreciated. Car insurance, especially for electric and hybrid vehicles would be very welcome and maybe fit with Naturesave’s values?
They took care of our needs and assisted us in the process. I'm not one who spends time on service providers; I don't want an ongoing day by day relationship with them; but Naturesave did exactly as I needed them to
Personable service that helps the planet and local communities. What’s not to love? George was extremely helpful, and unlike a standard call centre actually listened to what I wanted and found a policy accordingly. Makes a refreshing change in world of “box filling” cover. 100% will use for renewable next year.
James Holt was extremely helpful and thorough - clarifying all concerns and being very nice about it at the same time. The kind of customer service you dream of but no longer dear to expect. Great experience.
James Holt at Naturesave was really great, and helped me through the process of getting a new insurance policy for our CIC. He understood our needs and was able to explain things in a clear and friendly way. It was a pleasure speaking with him, and the process of getting the insurance in place went smoothly and was easy to understand. Big thank you!
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| Metric | ||
|---|---|---|
| Rating | 5.0 | 4.9 |
| Reviews | 45 | 89 |
| Site verified | ||
| Verified invites | ||
| Profile claimed |
Naturesave Insurance Brokers currently holds a trust rating of 5.0/5 on Rated Stores. This score is aggregated from 45 genuine customer experiences and third-party verification sources. Rated Stores independently verifies each review to ensure reliability.
Based on our community feedback analysis, Naturesave Insurance Brokers's customer service response can be tracked through our engagement metrics. Companies that actively respond to feedback on Rated Stores generally demonstrate higher levels of accountability and consumer care.
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