If you are unable to access your account, please use the Forgot Password link and reset your password. If problems persist, ensure you are using the email address associated with your merchant registration.
If you are unable to access your account, please use the Forgot Password link and reset your password.
Accounts may be suspended for violating our terms of service, typically involving the posting of fake reviews or spam. If you think this was a mistake, please contact our support team.
Search for the business you wish to leave a review for and click the 'Write A Review' button. You can include photos and videos to make your feedback more helpful.
Our advanced AI automatically scans review text to highlight key positives and negatives. This gives you a quick snapshot of the best and worst parts of an experience without needing to read every full review.
To maintain a respectful community, we automatically obfuscate certain words or phrases that may cause offense. We believe in transparency, but we also ensure that feedback remains professional and constructive.
In order to prevent abuse we require an account so that verification checks can be carried out. All reviews must be verified before being published to ensure the community can trust the feedback.
Authenticity is our priority. Every reviewer is required to provide a form of proof, such as an order number, a copy of a receipt, or a photo of the product received. This ensures every review on our platform represents a genuine customer experience.
Yes, you can edit or delete your reviews at any time from your account dashboard. Please note that edited reviews may go through a brief re-verification process.
We love rewarding consistency and honesty. As you leave more verified reviews, you'll unlock exclusive badges (like 'Verified Expert' or 'Photo Contributor') and hit milestones that grant you loyalty point multipliers and early access to partner offers.
There are two types of rewards; Rated Stores loyalty points and incentives provided directly by the company. Loyalty points are awarded for each verified review left and incentives are provided from time to time by a business. Offers are only avaliable for genuine customers and typically notification is provided by email.
Loyalty points are given for each eligible review and can be used to redeem cash and/or crypto offers from our partner network.
Points are credited once a review is fully verified and published. This usually takes 24-48 hours. If they still aren't showing, please contact support.
We only share the necessary information required to verify your review (like an order number). Your personal contact details are never sold to third parties.
We utilize official integrations with merchant platforms to independently verify transactions. By checking order details without the company's direct involvement, we ensure that feedback is honest and based on real customer experiences.