Good service
Born in the New Forest, our family run team is here to help you discover quality country clothing, practical outdoor wear, footwear and accessories for life outdoors.
External link • newforestclothing.co.uk
New Forest Clothing is characterized by a high level of customer satisfaction, with feedback consistently emphasizing the quality of its products and the efficiency of its service. Patrons frequently commend the company for its responsive and helpful customer support team, noting that inquiries and issues are handled with professional speed. Delivery is another area of strength, as orders are typically processed promptly and arrive quickly. The company’s digital infrastructure also earns praise; customers find the website intuitive and highlight the ease of managing exchanges online, such as when swapping an item for a different size. The presence of repeat buyers indicates that the brand successfully builds loyalty through reliable product standards and a seamless shopping journey. There are no reported negatives or recurring complaints within the provided data, suggesting a consistently positive experience for those purchasing apparel. The company appears particularly well-suited for shoppers who prioritize both product durability and a hassle-free logistical process, from the initial order to any necessary post-purchase adjustments. Overall, the sentiment reflects a business that balances high-quality clothing with a strong commitment to user-friendly service and efficient fulfillment.
Read full review summary ↓Good service
There is something for everyone. You earn rewards when you shop and very state forward
Poor quality wax jackets, unwilling to provide a refund.
Absolutely delighted with the Knightwood gilet I purchased. Fits perfectly and good quality. As usual customer service excellent. Big thank you.
Bought my second pair of these trousers. Absolutely love them. NFC are quick to deliver.
I purchased percussion berry jacket and trousers also the New Forest field jacket and trousers the service and quality was second to none. I returned the new forest jacket as I did not need two jackets and preferred the percussion berry jacket slightly. The return process was simple and quick can not recommend New forest enough
Excellent customer service and product quality.
Absolutely love this shops the best and warm clothes really fast delivery and very good material
Great prices. Great availability. Good rewards scheme
Really impressed with this store, the choice of kit is second to none.
Great product, just what I wanted. lovely colour too.
I've had a few items now and all delivered in good time. Sent a coat back for a smaller size and got it returned very quickly with no quibble or cost. Highly recommend, the clothing is great quality too . .
Really good service and good quality clothes
Love my new Mac in a sac, perfect for my Vietnam trip. Packaged well and delivered on time, no issues.
My order was dispatched the same day which was amazing! It arrived the following day. Sadly the parcel arrived opened which was a little disappointing but more than likely an issue with the delivery company than NC. I ordered a coat and the quality is unbelievable. I also ordered a fleece and received a free cap. Although the parcel arriving opened was a bit disappointing, the content were inside and in perfect condition. I will deffo be placing another order in a couple of months for some more warmer clothing!
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| Metric | ||
|---|---|---|
| Rating | 4.8 | 4.9 |
| Reviews | 838 | 10,751 |
| Site verified | ||
| Verified invites | ||
| Profile claimed |
New Forest Clothing currently holds a trust rating of 4.8/5 on Rated Stores. This score is aggregated from 838 genuine customer experiences and third-party verification sources. Rated Stores independently verifies each review to ensure reliability.
Based on our community feedback analysis, New Forest Clothing's customer service response can be tracked through our engagement metrics. Companies that actively respond to feedback on Rated Stores generally demonstrate higher levels of accountability and consumer care.
New Forest Clothing is characterized by a high level of customer satisfaction, with feedback consistently emphasizing the quality of its products and the efficiency of its service. Patrons frequently commend the company for its responsive and helpful customer support team, noting that inquiries and issues are handled with professional speed. Delivery is another area of strength, as orders are typically processed promptly and arrive quickly. The company’s digital infrastructure also earns praise; customers find the website intuitive and highlight the ease of managing exchanges online, such as when swapping an item for a different size. The presence of repeat buyers indicates that the brand successfully builds loyalty through reliable product standards and a seamless shopping journey. There are no reported negatives or recurring complaints within the provided data, suggesting a consistently positive experience for those purchasing apparel. The company appears particularly well-suited for shoppers who prioritize both product durability and a hassle-free logistical process, from the initial order to any necessary post-purchase adjustments. Overall, the sentiment reflects a business that balances high-quality clothing with a strong commitment to user-friendly service and efficient fulfillment.
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