Quality of service really good. Only 4 stars because there seems to have been a problem with internal communications. However communications with the customer definitely 5 Star
Independent review profile
Pure IT Refurbished Reviews
Pure IT Refurbished
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About this brand
No description provided for this business.
Member since
September 2026
Service tier
basic
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Specialisations
Professional Services
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External link • pureitrefurbished.co.uk
Read 7 customer reviews for Pure IT Refurbished
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Overall rating
4.6 / 5
7 reviews · all monitored sources
Rated Score
—/ 100
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Overall rating shows broad consensus. Rated Score uses only first-party reviews collected through Rated Stores, with source and evidence checks applied where available.
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Great communication very helpful staff.
They were very helpful. I made 2 phone calls 1 before order and 1 after pc arrived. both enquireres were sorted straight away.
Really quick communications and happily sent the specific cables I asked for.
5*
Excellent service, particularly help given to me by Scott.
Pure I.T provided great communication throughout the purchase process and offered excellent value for money. I would definitely recommend both Pure I.T and the HP EliteBook 840 G7 to anyone looking for a reliable professional laptop at a reasonable price.
previous page
Quick delivery and good communications.
Although my form went to junk from the website and this meant things were a bit rushed at the last minute and I had to call to follow up, the actual service received from sales was excellent - I am very grateful for the quality of service provided - it's sadly not always common to be valued as a customer in this day and age but I really felt the team cared about me and couldn't have worked harder to ensure I was happy and looked after.
One of the worst attemted purchase I have ever made
Exceptional sales expertise and customer experience with a highly professional company.
Amazing service, friendly team, environmentally motivated, would highly recommend!
Well packed and swift delivery, very pleased all round
Excellent & delivery all as agreed.
Showing 1 to 7 of 7 results
Rating Distribution
How Pure IT Refurbished is rated
5
4 · 80%
4
0 · 0%
3
0 · 0%
2
1 · 20%
1
0 · 0%
Response Rate
0%
Median Reply Time
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| Metric | ||
|---|---|---|
| Rating | 4.6 | 4.9 |
| Reviews | 7 | 94 |
| Site verified | ||
| Verified invites | ||
| Profile claimed |
Frequently Asked Questions
Pure IT Refurbished currently holds a trust rating of 4.6/5 on Rated Stores. This score is aggregated from 7 genuine customer experiences and third-party verification sources. Rated Stores independently verifies each review to ensure reliability.
Based on our community feedback analysis, Pure IT Refurbished's customer service response can be tracked through our engagement metrics. Companies that actively respond to feedback on Rated Stores generally demonstrate higher levels of accountability and consumer care.
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7
Published Reviews
4.6
Community Rating
Active
Independent Verification