La Manga Club Resort Reviews

Was great to be able to speak to Vicki after we looked on the website. Friendly and efficient. Listened to our requirements and then sent options. All sorted and booked in less than 24 hours

Good service. Gast response. Very helpful

Vikki was very helpful making a decision was easy.

Always very quick to respond, knowledgeable and helpful. Would absolutely recommend!

Made a request to book our favourite apartment in los Olivos, La Manga club, for May 2027, both Vicki and Sarah were involved contacting the owner regarding availability and received positive feedback with the dates we requested. Excellent service both by phone and email with Roxanne also involved.

Very helpful and was able answer any questions I had thoroughly, and friendly, nothing felt too much and was nice to speak to a human not a robot

First class service.

First time I have used La Manga club resort and super impressed with the communication & experience of the team. Really listened to what I was looking for and delivered! Villa booked and secured for next year which I am delighted with. Will definitely be using them again!

I can not believe all the negative reviews on this hotel. I ended up booking only because it was the only Hyatt available for a points booking for my dates in the location I wanted. I wasn’t thrilled about it due to the reviews but figured we could do anything for a couple of nights. However, it was an absolute win for us…gorgeous updated rooms, quiet, great beds, good service. Absolutely no complaints. I will say the reviews about the AC are about right, though. The room only cools to about 72 and we had two rooms on different floors and both were the same. The windows open a bit so I opened the window and was totally fine (even in July when some locals said it was unusually warm), but that could be one issue for some people.

Hassle free booking service from Vikki, clear communication, thanks

I stayed here from July 5–7. Check-in was smooth, and the gentleman who helped us was friendly and even guided us to the elevator since the reception elevator was under maintenance. I really appreciated his excellent service. Unfortunately, our experience with the front desk afterward was disappointing. We were traveling with a baby and simply asked if they could provide a ceramic cup so we could warm up a bottle of milk. The woman at the front desk immediately said they didn’t have one and made no effort to offer an alternative or help in any way. It’s not the lack of a ceramic cup that disappointed us—it was the complete lack of willingness to assist. Hospitality is about solving small problems for guests whenever possible, especially at a 4-star Hyatt property. Attention to these little details is what separates great hotels from average ones. I hope the management team takes guest service more seriously and empowers their staff to be more helpful. Small acts of kindness can make a big difference, especially for families traveling with young children.

I had an excellent stay at this hotel. What made the experience truly special was the outstanding staff. Everyone at the front desk was warm, professional, and always ready to help with a smile. The breakfast team did a fantastic job every morning, offering delicious food and keeping everything fresh and well organized. The housekeeping staff also deserves special. recognition for maintaining the room impeccably clean and comfortable throughout my stay. Thank you to the entire team for making me and my family feel so welcome. I highly recommend this hotel and look forward to staying here again.

The service provided by La Manga Club Resort was very efficient and worked very well. Highly recommended.

Very easy to deal with. Responding to my messages quickly. Great service.

Quick and efficient with knowledge