Very pleased with the service, the glass we ordered was perfect and the communication was outstanding keeping me updated with delivery. the service was above and beyond my expectations. i will definitely be back to order again. 5*
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FirstGlassDesigns Reviews
FirstGlassDesigns
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About this brand
No description provided for this business.
Member since
September 2026
Service tier
basic
Trust infrastructure
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Specialisations
Gifts & OccasionsWine, Beer & SpiritsFood & DrinkPersonalised Gifts
Visit official site
External link • firstglassdesigns.co.uk
Read 205 customer reviews for FirstGlassDesigns
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Overall rating
5.0 / 5
205 reviews · all monitored sources
Rated Score
—/ 100
Building score · more first-party reviews required
Overall rating shows broad consensus. Rated Score uses only first-party reviews collected through Rated Stores, with source and evidence checks applied where available.
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brilliant- thanks
amazing product and service thanks for your help team
love this glass set so much - ill be reccomending to everyone, thanks team :)
Lovely present for a son who has everything ! Great idea a glass and coaster using the logo of your own choice., and arrived just as expected in a well protected package. Great communication with any Q&A. Will defo be buying more for special occasions. Thank you 😊
Lovely personalised glass for a colleague’s 21st birthday. Quick communication to confirm proof before printing then speedy delivery. Would definitely recommend and use again
Ordered a personalised glass and coaster, Fran was very helpful and responsive with my queries, the glass arrived quickly and was just what I wanted, many thanks.
Made for a much appreciated and unusual, but considered gift.
Love the 2 glasses that I got, definitely recommend. Brilliant quality and great customer service. Thanks so much!
Recently bought a pair of glasses as a gift for my dad. The communication from the team was fantastic, worked with me to iron out details on the provided design and we couldn't be happier with the end product.
From first contact to delivery of my personalised glass the customer service was second to none. Jack was very friendly, helpful and accommodating. I was more than happy with the finished product and the gift was very well received. Delivery was quick and the item was well packaged, and I was kept updated throughout. Thanks again.
I’m so happy with the glass I received! The communication regarding my design was excellent and my custom glass was made and sent really quickly. Fantastic service. Thank you!
Great customer service and really impressed with the items and the personalisation. 100% will use again. Very happy customer.
From customer service, ease of ordering and quality of product, cannot fault a single thing. Thank you! 10/10
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Rating Distribution
How FirstGlassDesigns is rated
5
202 · 99%
4
2 · 1%
3
0 · 0%
2
1 · 0%
1
0 · 0%
Response Rate
0%
Median Reply Time
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| Metric | ||
|---|---|---|
| Rating | 5.0 | 4.8 |
| Reviews | 205 | 282 |
| Site verified | ||
| Verified invites | ||
| Profile claimed |
Frequently Asked Questions
FirstGlassDesigns currently holds a trust rating of 5.0/5 on Rated Stores. This score is aggregated from 205 genuine customer experiences and third-party verification sources. Rated Stores independently verifies each review to ensure reliability.
Based on our community feedback analysis, FirstGlassDesigns's customer service response can be tracked through our engagement metrics. Companies that actively respond to feedback on Rated Stores generally demonstrate higher levels of accountability and consumer care.
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205
Published Reviews
5.0
Community Rating
Active
Independent Verification